Privacy

Who we are

Da Noi hosts house music nights in Denver, Colorado. Questions about this policy, or about information we hold, go to ciao@danoi.live.

What we collect

Only what you send us, and what your browser shows any website.

• When you buy a ticket: your name, email address and phone number, the night and the tickets you chose, and what you paid. Card details go straight to Stripe, our payment provider; we never see or store them.
• When you write to us through the contact form or by email: your name, email address and message.
• When you open an event page we count the view, with the page that sent you there and your browser type, so we know how a night is being found. That count is ours and names nobody.

Our hosting provider records ordinary server information for every visitor, including an IP address, the pages requested and the browser used. This is kept briefly and used to keep the site running and secure.

How the site is used

We use Google Analytics to understand how people use this site: which pages are visited, roughly where visitors are and what device they use, how they found us, and whether they sent an enquiry or tapped our phone number or email address. Google gives us this as totals and trends. It does not tell us who you are, and we do not use it to advertise to you.

We also use Microsoft Clarity to see how the site is used: where people click, how far they scroll, and anonymised replays of visits, so we can find what is confusing or hard to use. Clarity hides anything you type into our forms, and we do not use it to advertise to you.

Neither runs on your order confirmation page. When a purchase completes, Google Analytics receives the amount and nothing else: no name, no email, no ticket.

Cookies

Google Analytics sets its own cookies (named _ga and _ga_ followed by a code) so it can tell a returning visitor from a new one. They last up to two years. Microsoft Clarity sets cookies for the same reason (named _clck and _clsk), lasting up to a year, and Microsoft may also set its own identifier cookie (MUID) on its clarity.ms and bing.com domains, lasting about thirteen months. We set no advertising cookies and we do not allow Google or Microsoft to use this information for advertising.

You can stop both from measuring your visits by blocking cookies in your browser settings. For Google Analytics there is also Google's opt-out add-on at tools.google.com/dlpage/gaoptout.

The site also notes in your browser that you have seen the opening animation, so it does not play on every page. That note is cleared when you close the tab and never reaches us.

What we use it for

Selling you tickets and getting you in the door, answering your messages, and telling you about the night you bought for. We do not sell your information to anybody.

Who else sees it

• Stripe, which takes payment.
• Our website host and our database provider, which run the site and store orders.
• Our email provider, which sends your tickets and our replies.
• Google and Microsoft, which provide the analytics described above.
• The venue's door team, who see your name and ticket at check-in.

We may also share information where the law requires it.

How long we keep it

Orders are kept as long as our tax and accounting obligations require. Messages are kept only as long as we need them to answer you.

Your rights

Colorado law gives you the right to ask what personal information we hold about you, and to have it corrected or deleted. Write to ciao@danoi.live. You will not be treated differently for asking.

Changes

If this policy changes we will update it here and change the date at the top.